POLICIES
Last Updated: 25th March 2026
This Privacy Policy (“Policy”) explains how The Ervin Group (“we”, “us”, or “our”) collects, uses, and protects the personal information of individuals (“you” or “users”) who visit our website, ervingroupid.com (the “Website”).
We are committed to safeguarding your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable privacy laws.
Information We Collect
We collect personal information that you voluntarily provide to us through our Website, primarily via our contact form. This information may include:
First Name
Last Name
Email Address
Telephone Number
Nature of Inquiry
Message Content
We do not collect personal information for marketing or newsletter purposes.
In addition, we may automatically collect certain technical information when you visit our Website, such as your IP address, browser type, device information, and general browsing activity through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and communicate with you
To provide information about our services
To operate and maintain our Website
To improve the performance, functionality, and user experience of our Website
We do not use your personal information for marketing purposes, nor do we sell or rent your personal data to third parties.
How Your Information Is Stored
All form submissions are sent directly to our email inbox and stored within our email system, which is managed through Google Workspace.
Access to this information is limited to authorised personnel within The Ervin Group, and is not shared internally beyond what is necessary to respond to inquiries.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience and support basic website functionality.
We use a cookie banner that allows users to accept cookies. By continuing to use the Website after accepting cookies, you consent to their use.
You may also adjust your browser settings to refuse or block cookies at any time.
We do not use cookies for advertising or behavioural tracking purposes.
Third-Party Services
We use a limited number of trusted third-party services to support the operation of our Website:
Squarespace – for website hosting and infrastructure
Vimeo – for embedding and displaying video content
Vimeo may collect certain technical data (such as IP address and device information) when videos are played, in accordance with its own privacy policy.
We do not use Google Analytics, advertising platforms, or tracking pixels.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers (such as Squarespace and Google Workspace) strictly for the purpose of operating our Website and managing communications. These providers are required to handle your data securely and only as necessary to perform their services.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or misuse.
Data is stored within secure systems (including Google Workspace), and access is restricted to authorised individuals.
However, please note that no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain personal information submitted through our Website only for as long as necessary to respond to inquiries and maintain business records, or as required by law.
We periodically review stored communications and may delete information that is no longer required.
Your Rights
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict certain types of processing
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our Website, along with the updated revision date.
Applicable Law
This Policy is governed by the laws of the United States. Any disputes arising in connection with this Policy shall be subject to the jurisdiction of the courts of Nashville, Tennessee.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: